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FAQs

General

Verbe is an Australian-owned company. Our distribution centre is located in Perth, WA.

However, we also have a dedicated team located in South Africa to assist with all of our customer’s needs.

You can view our customer testimonials on our Facebook page.

Product specific reviews can be found on the product’s respective webpage.

If you would like to share some feedback about your experience with Verbe to help us continuously improve. Please fill out this form.

Thank you for expressing your interest in working with Verbe! Please direct your enquiry to info@verbe.co.za

Products & Stock

All of our activewear items are currently available in sizes S – XL, and we’ve recently adjusted our fits to better serve our customers in these sizes.

For accurate garment sizing information, we recommend visiting the product page of the item you are interested in. You can find detailed sizing guidance along with additional model photos by clicking on the ‘Size Guide’ button located on the product page.

Alternatively, if you need further assistance, please feel free to contact us and our dedicated team will be happy to help you determine the right size for your order.

Yes! Verbe’s activewear garments are specifically designed to withstand intense workouts (such as running, CrossFit, weight training and spin bike sessions) and provide the necessary comfort, support and durability for your active lifestyle.

Verbe leggings are also squat proof, so you can be sure that they’ll stretch and move with you during squats, stretches and other workouts.

Each Verbe activewear piece has different fabric composition and care instructions. To ensure the best care for your specific activewear, please refer to the care instructions located on the wash care label sewn into the garment.

Shipping & Returns

Yes! We currently offer free shipping on all orders over R500 for our customers in South Africa!

We currently ship to customers located in South Africa. For customers located in Australia and New Zealand please visit verbe.com.au. We are excited to announce that we’ll soon be expanding our reach to Dubai, U.K and Canada! Stay tuned on our socials for more information!

Could you please email us at info@verbe.co.za so we can investigate this case further to ensure your order is delivered to you correctly.

We use The Courier Guy for all of our deliveries.

It takes 1-2 business days to process orders following order confirmation, after which The Courier Guy estimates delivery within 1-5 business days of shipping, depending on the area.

It is easy to return or exchange your order with Verbe. Please visit our Returns Policy for a step-by-step guide on how to successfully return or exchange your products. Please contact us if you have any more questions 🥰

Payment

We accept various payment methods including Visa, MasterCard, Maestro, Cirrus, American Express and PayFlex.

We currently offer Payflex, allowing you to pay over 6 weeks, with 4 interest-free instalments.
You can create an account on the PayFlex website.

If you have any further questions or need assistance, please don’t hesitate to contact the team at Verbe! You can reach us by filling out this contact form or by emailing us at info@verbe.co.za. We’re here to help!